🔁 Returns & FAQs
Returns & Exchange Policy
We want you to be completely satisfied with your purchase. Please review our exchange and return terms below.
📦 Exchange Policy (Size Issue)
- If the size doesn’t fit, you can request an exchange within 24–36 hours of receiving the item.
- Items must be unworn, in original condition, and include the original box.
- Buyer is responsible for shipping costs (both ways).
- Exchanges are subject to stock availability.
❌ Return Policy
- We do not accept returns unless the item has a clear manufacturing defect.
- If you receive a defective product, please contact us within 24 hours of delivery with photos and details.
✅ Authenticity Guarantee
All sneakers are 100% authentic and undergo a thorough inspection before shipping.
🧠 Frequently Asked Questions (FAQ)
Q: Can I cancel my order?
A: Orders can be canceled within 6 hours of placing them. After that, they are processed and cannot be canceled.
Q: How much does shipping cost?
A: We offer a flat shipping rate of $5 for all orders.
Q: How long does delivery take?
A: Orders arrive within 2–5 business days after confirmation.
Q: Do I need to pay upfront?
A: In most cases, Cash on Delivery (COD) is available — you pay only when the item arrives.
Q: Can I exchange for a different model or color?
A: Exchanges are available for a different model.
Last Updated: September 30, 2025